FREQUENTLY ASKED QUESTIONS & Answers

Below is a list of the Most Frequently Asked Questions. If you do not find the answer to your question, please feel free to email us.


Yes, it is your prescription. Following you eye examination, ask one of the opticians for a copy of your prescription and they will be happy to provide you with one.  All you need to do is call the Eyeland location where your exam was performed and they will assist you in obtaining the written prescription. For the Eyeland nearest you, use our store locator or call (800) 553-5090.
We can complete most single vision prescriptions in one hour, including some Crizal coated lens prescriptions.  In the case of bifocals or other specialty lenses, we require an average of 7 to 10 business days to complete.  Eyeland will provide emergency service whenever possible.
Our eyeglasses come with a free 90 day satisfaction and breakage warranty.  If you are unhappy with your eyeglasses for any reason, you may return them for another pair during this time.  In addition, we provide a 90-day UNCONDITIONAL breakage warranty.  This means if your dog decides to use your eyeglasses as a chew-toy, simple return the broken pieces within 90 days of your purchase and we will repair or replace any damaged parts.  Our 90-day warranty DOES NOT include loss.
Our eyeglasses come with a free 90 day satisfaction and breakage warranty.  If you are unhappy with your eyeglasses for any reason, you may return them for another pair during this time.  In addition, we provide a 90-day UNCONDITIONAL breakage warranty.  This means if your dog decides to use your eyeglasses as a chew-toy, simple return the broken pieces within 90 days of your purchase and we will repair or replace any damaged parts.  Our 90-day warranty DOES NOT include loss.
We accept most vision insurance plans.  A comprehensive list can be found on the INSURANCE page of our website.  Or you may contact the Eyeland Optical nearest you and our staff of friendly opticians will be happy to review your vision insurance plan with you.  We will help you maximize your vision insurance coverage and provide discounts on all additional eyeglass purchases.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  Medicare will pay for your eye examination and for one pair of eyeglasses after cataract surgery.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Your eyeglass lenses are made specifically for you and combine your prescription with any special features, coatings or lens materials that you require.  The price of your lenses will vary depending upon these options.  We often have specials which reduce the cost of eyeglass lenses, so please refer to our SAVINGS page or contact the Eyeland Optical nearest you.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
The cost of eyeglass frames can vary depending upon the materials used and the manufacturer of the frames. We often have specials which reduce the cost of our frames, so please refer to our SAVINGS page or contact the Eyeland Optical nearest you.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes. Eyeland can complete most single vision prescriptions in one hour, including some Crizal Ultrathin, Ultra-light coated lens prescriptions.  In the case of bifocals or other specialty lenses, we require an average of 7 to 10 business days to complete.  Eyeland will provide emergency service whenever possible.
Yes.  We offer free adjustments and simple repairs whenever possible.  Please contact the Eyeland nearest you for specific questions regarding the repair or maintenance of your eyewear.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
We provide two scratch-resistant coated lenses; TD2 scratch-resistant coating and Crizal Alize anti-reflective coating.  Both coatings provide superior scratch-resistant protection for your lenses and come with a one year; one-time replacement from the date of purchase.
Follow our eyewear professionals' instructions for the proper eyeglass care. Improper lens care is the leading cause of damage to anti-reflective and other coatings and can shorten the life of the product. Even a scratch-resistant coating can't completely protect your lenses, so always keep your glasses in their case when you are not wearing them. Clean your eyewear with a microfiber cloth made especially for eyeglasses, and with the cleaning solution your eyewear consultant recommends.
Yes.  Every Eyeland Optical location works as a single team to provide you with the ultimate in eyecare.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes. Eyeland carries both prescription and non-prescription sunglass frames from Columbia, Bellagio, Ellen Tracey, Ray Ban and many more.
Unfortunately anti-reflective coating cannot be added to lenses after they are purchased. However, you can bring your glasses in within 90 days of your original purchase and have the lenses re-made with the anti-reflective coating.
Yes.  Transitions lenses are available in most single-vision and multi-focal lens styles, and in most cases are available in both grey and brown.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  Eyeland Optical is a certified Varilux lenses dealer; which means our Varilux lenses come with a certificate of authenticity for your peace of mind in knowing you have the best possible vision at every distance.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  However, each contact lens examination comes with 6 months of FREE follow-up care.  If you wish to change contact brands during the first 6 months of your prescription, Eyeland and their affiliate Optometrists will be happy to refit you at no additional charge.
Not at this time.  Ordering eyeglasses on-line, while convenient, can present several problems.  You eyeglasses should be fit by an optician.  Eyeland’s opticians are thoroughly trained in proper frame selection for both function and fashion.  We will measure your eyes for proper lens alignment, something that is simply not possible through a computer.
Yes.  Eyeland will match any competitor’s price on any identical item pending product availability.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes, all of our Eyeland locations except care credit.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
All Eyeland opticians are trained in Lensometry, which allows us to accurately read your lenses to determine all of the details of your prescription.
Yes.  Certain lens materials and coatings can be damaged during the tinting process.  Eyeland cannot be held responsible for damage to any coatings or the appearance of any tinting flaws on your existing lenses and reserves the right to refuse to tint any pair of lenses we deem as high risk of damage.
Yes.  We have several frame styles similar to frames worn by Sarah Palin.  Visit our Eyewear Frames page for more details on the many designer lines we carry.
Yes.  Eyeland offers all AARP members a 30% discount on all materials and services.
Your eyewear is custom made just for you.  As a result, all products must be paid in full before they are ordered.  We will however accept payments on account to help you prepare for a future purchase.
Unfortunately Eyeland cannot combine insurance and our discounts but our opticians will be happy to figure out the best way for you to save money.
Yes.  Eyeland Optical gives all members of AAA and their families a 30% discount on any complete pair of eyeglasses.  You may be required to show proof of membership.
Yes.  Eyeland Optical gives all members of our armed forces and their families a 30% discount on any complete pair of eyeglasses.  You may be required to show your military I.D.
Eyeland Optical has an extensive collection of designer frames that are being updated and changed frequently.  You can view a partial list of our many designers by visiting our Eyewear Frames page on this website.
Yes.  Our labs have state of the art technology so we can accommodate any prescription, sometimes within an hour. Our opticians will be happy to recommend the best lenses for you.
Eyeland often has special money saving offers, so please refer to our savings page or call the Eyeland nearest you.
The cost between clear lenses and transition lenses may vary depending on lens material and prescriptions. Please call your local Eyeland so we may better assist your needs.
Just call your local Eyeland Optical store and we will be happy to assist you in obtaining these receipts.
Eyeland is an official distributor of Liberty Sportswear and Wiley X frames. Tough and durable, these frames provide optimum protection for any sport or activity from baseball to hunting.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Eyeland carries all major contact lens brands including the latest in hydrogel technology.  If you have a copy of your prescription, you can order your contacts on our website and have them delivered right to your door.  You can access our on-line contact lens store from our home page.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  Eyeland Optical considers your PD measurement to be a part of your prescription.  Ask one of our opticians before your eye examination begins and they will be happy to discuss your request with one of our private doctors of Optometry.
Yes.  Although, due to the excessive weight and the tendency for glass lenses to shatter when impacted, Eyeland does NOT recommend glass lenses under any circumstance.  Eyeland retains the right to refuse to fit anyone under the age of 18 with glass lenses.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  Photogrey lenses are made from glass, so due to the excessive weight and the tendency for glass lenses to shatter when impacted Eyeland does NOT recommend glass lenses under any circumstance.  Ask one of our opticians about microlite Transition lenses which provide the wearer with all of the benefits of photogrey lenses as well as impact resistance and reduced thickness.  Eyeland retains the right to refuse to fit anyone under the age of 18 with glass lenses.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Eyeland Optical is ALWAYS running specials ad we will be happy to help figure out which specials will work for your situation.
Yes.  Eyeland Optical provides OSHA approved safety frames and safety lenses that provide the maximum impact resistance.  For more information, contact the Eyeland Optical in your neighborhood.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Unfortunately, trying to “buff” out lenses will only make the problem worst by distorting them. Call your local Eyeland and we may be able to make suggestions.
Yes. Eyeland Optical offers 10% Senior Discount on all materials and services every day of the week.  In addition, Eyeland offers all AARP members a 30% discount on all materials and services.
Yes. Each Eyeland locations stocks replacement parts to help with a quick fix including temple covers and silicone nose pads.  Call or stop by your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Most definitely, all of our stores will be happy to assist with any repairs. Each Eyeland locations stocks extra parts to help with a quick fix including temple covers and silicone nose pads.  Call or stop by your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Most definitely, all of our stores will be happy to assist with any repairs.  Each Eyeland locations stocks extra parts to help with a quick fix including temple covers and silicone nose pads.  Call or stop by your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
We accept most vision insurance plans.  A comprehensive list can be found on the INSURANCE page of our website.  Or you may contact the Eyeland Optical nearest you and our staff of friendly opticians will be happy to review your vision insurance plan with you.  We will help you maximize your vision insurance coverage and provide discounts on all additional eyeglass purchases.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
We accept most vision insurance plans.  A comprehensive list can be found on the INSURANCE page of our website.  Or you may contact the Eyeland Optical nearest you and our staff of friendly opticians will be happy to review your vision insurance plan with you.  We will help you maximize your vision insurance coverage and provide discounts on all additional eyeglass purchases.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
We often have specials that would reduce the cost for students. Please refer to our savings page or contact the Eyeland nearest you.
Follow our eyewear professionals' instructions for the proper eyeglass care. Improper lens care is the leading cause of damage to anti-reflective and other coatings and can shorten the life of the product. Even a scratch-resistant coating can't completely protect your lenses, so always keep your glasses in their case when you are not wearing them. Clean your eyewear with a microfiber cloth made especially for eyeglasses, and with the cleaning solution your eyewear consultant recommends.
Yes.  Eyeland has a large selection of frames of varying shapes and sizes.  One of our opticians will be happy to search our stock for a frame that is suitable for your existing lenses. Eyeland cannot be held responsible for damage to your existing lenses and reserves the right to refuse to re-frame any existing lenses we deem as high risk of damage.
Most definitely, one of our opticians will be happy to carefully inspect your frames for any flaws or pending weak areas in solder points or age drying of plastic frames.  Unfortunately, even with the most careful preparation and handling of your frames, unforeseen problems can arise.  Eyeland cannot be held responsible for damage to your existing frames and reserves the right to refuse any existing frames we deem as high risk of damage.
Yes.  The human eye has a system of muscles and tissues which allow us to focus on objects at many varying distances.  Over time, this system can fail us with physiological or systemic changes brought about by a misshaping of the eye or age.  Multifocal lenses can provide a great overall answer to any focusing problems you have, but they can also have their limitations.  You may find it more comfortable to have a larger viewing area with the power of the lenses set to a single distance such as your computer screen.  Eyeland offers 50% off all second pairs to make computer glasses both functional and affordable.
Currently Eyeland does not have any Opthalmologist who practice within our facilities, however our private doctors of Optometry will be happy to examine your eyes for any physical abnormalities which require the attention of an Ophthalmologist and can refer you to a doctor in your area.
For the Eyeland nearest you, use our store locator or call (800) 553-5090.  You may also send us a request on-line and a representative will be happy to return your call during our next hours of business.
For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  If your last eye examination was performed by one of Eyeland Optical’s private doctors of Optometry, we will have the date of your last exam on file.  Eyeland strictly adheres to the Pennsylvania Code for medical record retention.  If your examination is older than seven years, the information may no longer be accessible. Please call the Eyeland nearest you or call (800) 553-5090.
For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Due to specials, vision insurance and updates to our frame selection, it is not possible to provide you with any exact prices on this website.  Please call or stop by your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
You may contact us on-line via the email prompt on our website or simply call your local Eyeland location.  All stores can be reached by dialing (888)603-3937.
Yes. Each Eyeland locations stocks replacement parts to help with a quick fix including temple covers and silicone nose pads.  Call or stop by your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes. Eyeland carries all major contact lens brands including the latest in hydrogel technology.  If you have a copy of your prescription, you can order your contacts on our website and have them delivered right to your door.  You can access our on-line contact lens store from our home page.  You may also request a copy of your current contact lens prescription by contacting your local Eyeland Optical location.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.
Yes.  Crizal lenses provide safer, more comfortable nighttime driving by reducing glare from headlights, taillights and street lights.  In addition, Crizal lenses offer fewer headaches and less eye fatigue caused by reflections from computer screens and daytime lights. Please contact the Eyeland nearest you for specific questions regarding our complete line of Crizal coated lenses.  For the Eyeland nearest you, use our store locator or call (800) 553-5090.


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Now more than ever, Eyeland Optical is focusing on saving money for every member of every family. With or without vision insurance, Eyeland Optical is working hard to provide you and your family high quality products at the lowest possible price. We also offer a 6 month payment plan through Care Credit. For more information visit www.carecredit.com.



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Eyeland Optometric Group

Eyeland Optometric Group provides more than just your eyeglass prescription. Our Optometrists can diagnose and treat all manner of ocular surface and anterior segment disorders. This includes corneal foreign body removal and management of all forms of keratitis, commonly known as "pink eye." We also prescribe medications for many other ocular conditions. If we detect a problem we feel requires surgical consultation, we work closely with the surgeon and assume post-surgical care of our patients as soon as possible.

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